What We Do
Benefits Communication Consulting
The regulations governing information dispersal for multiemployer trusts are complex and demanding. Technology has conditioned us to expect information on demand, 24/7, 365 days a year. To deliver accurate information at the speed of expectations requires more than great web designers.
Benefits Website Design
Clarity in communication comes by design. Using the greater versatility of the web as a communications medium, MultiEmployer.com has pioneered an effective information architecture that communicates clearly but at the same time preserves the carefully crafted plan language, caveats, and disclaimers necessary for the legal protection of the trust fund.
Participant Self Service/Pension Calculators
MultiEmployer.com designs an integrated web front-end for a variety of interactive self-service applications. Most administrative systems have now developed back-end capacities to service these transactions. Our front-end web applications are customized to integrate with your administrative system. We can work with your IT staff to create the back-end module.
Online SPD Service & Delivery
Making available simply a PDF of your SPD doesn't do much to improve your participants' understanding of their benefits. SPDs and Plan Documents should be HTML formatted, indexed for instant access, searchable, linkable, print-capable, and equipped with navigational buttons for random browsing.
Safe Harbor Electronic Communications
Beginning in 2002, DOL and IRS rules granted multiemployer plans an expansion of this safe harbor that, in short, allows any participant with Internet access to opt-in to receive almost all plan communications electronically. In fact, government agencies are encouraging eligible plans to adopt paperless plan communications and are accommodating such programs when issuing relevant regulations.
Trustee Document Warehouse
The Document Warehouse is a secure central repository of all essential trust/plan documents accessible over the Internet. The warehouse can be updated/accessed by Plan staff, designated professionals, and Trustees. AgendaNow™ is a feature enabling trustees and plan professionals to download the entire Board meeting agenda package to their tablets or notebook computers with a single mouse-click.
Employer Remittances Online
Paper employer remittances are costly and time-consuming for both Employers and Administrators. They are also fraught with the potential to introduce errors into the health plan eligibility and pension accruals of participants. Electronic reporting with electronic funds transfer is an obvious way to increase efficiency, improve accuracy, and decrease costs.
Template-Based Local Union Websites
Your Local website should be the future hub of all communications with members. Using our proprietary content manager software, you can maintain a professional website on our servers with minimal time and expense. You can update your website in real-time to keep up with events and changing needs.
Grievance Tracking Portal
The Grievance Tracking Portal consolidates grievance reports, related documents, and notes, organizing them into an easy-to-use online, paperless - but print capable - online system that helps administrators keep an eye on deadlines, access important dates and documents with ease, as well as send and track case-specific communication.
Phones with Benefits!
Smartphones/tablets are a "must have" technology. Your Plan will benefit by accommodating participants who rely on these devices as their primary sources for news and information.
Social Networking and Media sites like Twitter, Facebook, or YouTube are quickly becoming the primary means of communication among internet users. Their power is such that major corporations have launched effective marketing campaigns using only these social media sites to convey and gather information.
There is no better way to show your site's currency than by frequently adding new content to your front page. Plan information is routinely changed, but a benefits site necessarily possesses more static content (plan documents, SPDs, forms, etc.) than a business or corporation.
Spanish Benefits Translation
Are your Spanish-speaking participants getting the message?
If your population contains a large proportion of people whose primary language is Spanish, you need to make sure they can understand their benefit plans. MultiEmployer.com offers translation services for both print and web-communications.